Why would you need a Call Recorder PRI? Some possible answers could be:
To protect your organisation when employees trustingly act on something
agreed by telephone, such as an order placed. To justify that employees
have responded well to the demands of people and organisations, for
example in healthcare. To protect our employees against threats.
Flexibility
The Call Recorder PRI is designed with the word flexibility as a basis.
All of the models can be fitted with any number of active recording
channels, starting from 1 up to the models maximum of 16 or 30. You
only pay for what you need. When your organisations needs change, it is
easy to add recording channels until you reach the maximum. No loss of
investment and no need to invest now in uncertain future needs.
Pass Through mode
The Call Recorder PRI is connected between the ISDN network and the
local telephone system, usually a PBX. This adds new functionality to
the line and at the same time leaves the existing functionality
untouched. Some of the possibilities of the Pass Through Mode:
- The PRI can answer the telephone, give the notification message and then connect to the PABX
- The PRI has various settings for selective recording, for example
via a command from the telephone keys (** star commands) or based on
internal or external number recognition (Caller ID). Do you want to
simply record everything or do you want to start the recording yourself
or do you want to decide if you need a recording after the call is
completed?....
- The PRI can withhold internal telephone numbers on an outgoing call (CLIP Filtering)
Securing recordings
The Call Recorder PRI is equipped with an IC Card reader. Using the
CryptoCard, available as an option, the recordings can be encrypted.
Without a corresponding CryptoCard and pin code the encrypted
recordings cannot be played back. This is not only a professional way
to protect the calls, but is especially useful to protect the privacy
of the people involved.